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E-mail: (24 hours online)
HCL6800@163.com
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PayPal: HCL6800@163.com
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cashU / OneCard / iDeal
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Home > FAQ > Payment
Payment

►Q: What kind of payment methods do you accept?

AcuInGam accept a variety of safe payment methods with Paypal, Moneybookers and Wire Transfer for bulk orders. Please note payment with confirmed billing address and optional verified buyer status will help your order be processed faster.

PayPal: 

PayPal is the most commonly used and payment gateway for secure and convenient worldwide online payments.  
*We accept orders under USD$500 paid by PayPal.

Credit Cards: 

We accept Credit Card (Visa, MasterCard, AmEx, and Discover) through PayPal. PayPal allows for secure payments by Credit Card. 
*We accept orders under USD$400 paid by Credit Card (through PayPal).

Moneybookers:

We only can receive eur deposits from Moneybookers right now.

Webmoney: 
we can accept webmoney also.

Wire Transfer:

Wire Transfer is used to accept bulk orders. It will take a few days for us to receive your payment. Once the payment has cleared, your order will be processed immediately. 

 

Q: After all the confirmation were done, what do I do next?

A: You can contact with our 7/24 live help to update the status on the order you have already placed successfully.

 

Q: What type of currency you can pay with?

A : We have multiple currencies to accept, there are 4 currencies included, U.S. dollar, Euro, Great Britain Pound, Australian dollar.

 

Q: Why your price changed all the time?

 

A: We are tying to offer you the lowest price ever in the market, but the price fluctuation depends on the demand of the product. For example, if recently a lot of our supplier’s account get banned in the game server you play, the price will rise up high. But we’ll offer our valued customer the lowest price. Or you can send us an email to let us know your suggestions to HCL6800@163.com. We’ll adjust our price to a proper level in the first time.

 

Q: My payment has been voided, if I paid successfully or not?

 

A: No. If the payment is voided, that means the transaction is refused and reversed before settled. No money will be charged. For some debit credit card account, this fund might be charged automatically after you placed order and be released later.

 

Q: Can I pay with American Express?

A: Sorry, Because Paypal rejected the payment from American Express, so we don’t accept the American Express either.

 

Q: How do we protect you personal information?

A: We  will never leak your personal information out to the third party for the commercial purpose, we did this business for years and we have our reputation, after every transactions has done, we’ll delete all your personal information during your purchasing.

 

Q:Credit Card Cannot Be Used for PayPal Payment Error

A: When purchasing or buying products and services online, PayPal is one of the most commonly used payment gateway used by the e-commerce sites to allow customer to pay for the invoices.

However, when users attempt to make a payment by using credit card without logging in to PayPal account, occasionally PayPal will reject, or doesn't accept the credit card users desired to use with the following error message:

"The credit card you entered cannot be used for this payment. Please enter a different credit card number."

 

Here's some explanations and possible resolutions that suggested by users on Internet.

 

Credit Card Is Linked or Associated with a PayPal Account

Many believes the credit card is not accepted by PayPal when using it not signing into PayPal account is that the credit card is already been used in a PayPal account. If you're using a credit card that's linked or assigned to a PayPal account, try login to PayPal during payment process. You can change the source of fund to make the payment after logged in to use credit card instead of PayPal balance.

 

Credit Card Is Previously Used in PayPal Account or Assigned in Closed PayPal Account

PayPal remembers a credit card details even when it's already been removed from the account. The information also been remembered even if PayPal account which linked to the credit card is closed and deleted. In this case, try another credit card, or assigned the credit card to a PayPal account, and pay with account logged in.

 

PayPal Limit on Non-Member Credit Card Usage

According to PayPal source, there is a limit based on the number of times, the amount of the transactions, the type of merchandise being sold that a credit card can be used within the system without having to verify ownership by opening an account. The restriction is for security and fraud protection reasons. There is no workaround to this limitation, but you should be able to use another credit card. If there is problem, try using another email address. Else, register an PayPal account.

 

Credit Card or Email Address Raises Flag in the Transaction

Closely link to reasons above, where some part of the transaction raises flag on the server that stop the payment. Two possible flags are on credit card or email address. Try changing either credit card or e-mail address or both when attempting to pay again.

 

Cookies Problem

Try using another web browser and/or delete cookies and attempt to pay with PayPal gateway using credit card again.

 

Credit Card Is Not Confirmed in Account

Contrary to some of the reasons above, if the credit card has been linked to an account, but not yet confirmed, try to complete all credit card information such as Card Verification Number or Security Code, and confirm the card by entering the PayPal code shown on the credit card statement on special refundable charge by PayPal.

In all case, the problem won't arise if you add the Cedit Card to PayPal account, and use it as funding source to pay the transaction through PayPal account.

 

Q: Credit Card payment problems

A:

1. Incomplete information, error or premature payment termination. Because of the above reasons, banks are unable or refuse to charge. If payment is declined make sure that the name and address you enter is exactly the same as that for your credit card. It may help to refer to a credit card statement to ensure the address is the one the credit card company has on file.

2. If payment is not declined, but automatic log-in fails, please check your Email. If confirmation of your order has arrived, then all is well.
3.  Unauthorized transactions. The card Consumers use is 3D card and you forget to fill in 3D verification code. Therefore, the system will be sentenced for unauthorized transactions and the charge is refused.

4.  Black cards, stolen cards, copy cards. If your cards are determined as the black card, copy card, and other illegal card, the system will refuse to charge.
5. The card balance is insufficient or cards have expired. The cards you use exceed credit limit or period of validity.
6. Risky areas payment. Your IPs is judged from high-risk areas by the international credit organizations, thus the transactions are considered as high-risk transactions and the system refuse to charge. Such as: Russia

7. Cross-border and trans-regional transactions and payments. The cards you use are not local cards. Therefore, you are suspected of using stolen cards. In this case, the system will rate them as high-risk transactions and refuse to charge.

8. Network problems. When you pay, slow network speed, other network problems, repeated refreshment of pages will lead to multiple payment submission of application or the failure to receive payment and so on.
9. The same IP payments within a short period or repeated payment. Consumers who pay many times via the same IP within a short time will be suspected of cash, money laundering, fraud and other illegal acts. Charge is rejected by the system.

10. Single payment limit is too high. Single payment exceeds single payment limit or the limit system sets.

11. Bad transaction records. The cards you use to pay have poor transaction records, therefore the system refuses to pay.

12.  Issuers refuse to charge. Your card issuing bank declines to charge, you need to contact your bank for the reasons of denial.

                              

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